Technical Support Manager
Work Location: Bangkok
Job type: Full-Time
Posted: 03-07-2023
Salary: Negotiate
Email: kamonwan@40hrs.co.th
Job Responsibilities
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Monitors online security (Infrastructure) for users and networks and takes (95% Internal User – 5% External User // Remote Support)
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- Prioritize IT-related problems as they come in to Help Desk, Conference Room and escalate when necessary
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- Assign problems/tasks to tech support specialists
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- Regularly analyze and review logs to determine if problems are imminent and develop solutions before they occur
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- Analyze situations and determine resources needed to solve them
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- Make decisions quickly, often with limited information
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- Ensures all users benefit from effective technology and efficient Internet access, and continually assesses needs and requirements
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- Organized support, troubleshooting, and repair for IT equipment and networks
Job Requirements
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- Bachelor’s Degree or higher in Information System, Computer Science, Computer Engineer or related fields (Top Universities)
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Age 35 < 45 yrs
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support user all of company + some customer
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Manage Team < 10 people and can operate by himself
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Exp in handle Team for support
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- Minimum 3 years experience in management level
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- Strong leadership and decision making skills
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